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We wish to advise that we are closed over the Christmas & The New Year period from 23rd December 2017 until 2nd January 2018.
Any enquiries received during this time period will be answered promptly when we return
Best Wishes from all at Southern Office Furniture

Privacy Policy

                                                                                                      Privacy Policy

We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you, as to how we look after your personal data when you visit our website  

Our Privacy Policy demonstrates the commitment of Southern Office Furniture ltd  to protecting the privacy of visitors to our website  and sets forth our website information collection and management practices.

This privacy notice aims to give you information on how Southern Office Furniture collect and process your personal data when you send us an enquiry through the website, write to us or place an order by telephone.

Data Controller Details of Southern Office Furniture

Company: Southern Office Furniture Ltd

Address: 277 London Road, Burgess Hill, RH15 9QU

Data Controller: Joanna Dobby

Email Address: joanna@southernofficefurniture.co.uk

Telephone Number: 01444 230180

THE PERSONAL DATA WE COLLECT ABOUT YOU

You are welcome to use our website without disclosing to us any personally identifiable information. The personal data information we collect is as follows:-

Name

Address

Email Address

Telephone Number

Business Name (where applicable)

Payment Information – Only when we take credit card payment for an order placed over the phone. All card details are encrypted.

 

If you fail to provide personal data

Where we need to collect your personal data under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 

HOW WE COLLECT YOUR PERSONAL DATA

Southern Office Furniture collects personally identifiable information from you only, if you choose to provide it when you contact our sales advisers by:-

Telephone, Email, Post or our Website Enquiry Form .

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data to provide product information or to manage your account when an order is placed

  • Performance of Contract this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

 

  • Legitimate Interest this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests.

Marketing

Southern Office Furniture does not partake in direct email marketing.

Cookies

We also receive non-personally identifiable information through cookies and log files when you access our website. Cookies are small computer files that are transferred to your computer hard drive when access has been granted, which allows us to statistically monitor how many people are using our website and for what purpose.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Third-party links outside of our control

This website may include links to third-party websites, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy notice of every website you visit.

WHO WE SHARE YOUR PERSONAL DATA WITH

To fulfil an order placed with our company we will need to share your personal data with Office Furniture Suppliers and Couriers or Contractors making deliveries on our behalf

We will also share your personal data with an external accountant and bookkeeper   

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

INTERNATIONAL TRANSFERS

We do not transfer your personal data outside the European Economic Area

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law we have to keep basic information about our customers including contact name, business name invoicing details for a minimum of 7 years for tax purposes. We also keep information to look up previous orders on request of the customer.

In some circumstances you can ask us to delete your data: see Your legal rights below for further information.

YOUR LEGAL RIGHTS

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary to retain such data;
  • The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;
  • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable, where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means);
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority) direct marketing or processing for the purposes of historical research and statistics).

If you wish to exercise any of the rights set out above, please contact :

 Joanna Dobby at joanna@southernofficefurniture.co.uk or 01444 230180

 

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Changes to this notice and your duty to inform us of changes

Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.

The Internet is evolving rapidly, as are the ways in which people use the Internet and the laws surrounding such use. Southern Office furniture therefore reserves the right to revise this Privacy Policy at any time by posting a new Privacy Policy at this location. Please check this page periodically for changes. Your use of our Web site constitutes your acceptance of the terms of the Privacy Policy as amended or revised by us and you should therefore review this Privacy Policy regularly to ensure that you are aware of its terms.

To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact

Company: Southern Office Furniture Ltd

Address: 277 London Road, Burgess Hill, RH15 9QU

Data Controller: Joanna Dobby

Email Address: joanna@southernofficefurniture.co.uk

Telephone Number: 01444 230180

 

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.


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