The importance of office communication

The level of communication is not the only dictating factor in effective communication, but also the method through which communications are given.

For example, communication with customers or clients might start in the boardroom or round an office desk with key people.  The results of this conversation will then be passed to managers and employees.  For effective communication, everyone must be clear on their roles.

When it comes to change, people do not like it and tend to try and avoid it, hence new policies must be not only communicated but the reasons should also be given so that they make sense to those whom it affects.  To help with this communication, team or department meetings are a good idea, or depending on the policy, it might be necessary to have a company meeting.  Invite everyone to a dedicated meeting away from the office desk so they are not interrupted by telephone calls or emails.

Office politics can hamper communication and it is rife, especially in offices where all the office desks are hunched up together.  Office politics only hampers business, so it should be stamped out; even if that means separating the ring leaders and making them change office desks.