How satisfied are your staff?

Many companies don’t know, or simply don’t care, how satisfied their staff are in their current role. Job satisfaction affects many things, including quality of work, productivity, and sickness and absence levels.

Colleague opinion surveys are crucial to running a successful business and creating a happy workforce. Many employees are unhappy in their roles but too scared to say anything for fear of losing their jobs or being treated differently. Colleague Opinion surveys can be done anonymously, which encourages more staff to participate. However, it is just as important to give your employees feedback from the survey as it is to do the actual survey. When asked about completing colleague opinion surveys a lot of employees have the same feelings, “What’s the point in filling them in when we never hear anything else about them?” Employees need feedback, they need to know that their opinion has been heard and that it counts, and that the company is actively trying to improve the areas that got the worst results.

Another good idea is to have 10-1 sessions, which is when a person from higher management will have a question and answer session with ten colleagues from different areas of the company. Again it is essential to provide feedback from these sessions.